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Terms & Conditions

Terms and Conditions Updated 30th August 2023

1. Terms and Conditions – Member Renewal Incentive 2024

Members who purchase or renew a 2024 membership before Friday 1 December 2023 will automatically go in the draw to win $5,000.

Competition T&C's can be found here.

2. Purchase of Membership

2.1 CONFIRMATION OF MEMBERSHIP

Upon purchase of your 2024 Membership, you will be able to log into your Membership Account and view your invoice. You will also receive a Welcome email from the club as confirmation that you are a member. Membership packages will not be mailed until December 2023. Members who join during the season will be able to access their mobile ticket from their membership account.

2.2 ELIGIBILITY

Applications for 2024 membership will not be accepted if there is an outstanding balance from previous seasons’ membership until any overdue amounts are settled in full.

The Club reserves its right not to accept any Membership application form in its absolute discretion.

2.3 MEMBER DETAILS

2.3.1 Each member must have their own individual member account and meet the classification criteria of their membership as detailed below. The 2024 membership card and/or pack may be withheld until details of each individual are provided or until the membership category is adjusted to satisfy the classification criteria of that membership.

2.3.2 It is the responsibility of the member to notify the Club should their details change, including withdrawal of concession status, member contact details, or any relevant information that could affect their membership with the Port Adelaide Football Club.

2.3.3 Memberships that are purchased online will opt in for automatic renewal for the following season. To opt out, contact our Member Services team on 8447 9900 or via email membership@pafc.com.au

3. Term of Membership

Subject to the following terms and conditions, your Club Membership will entitle you to the benefits of Club Membership from receipt of your Membership payment to 31 October 2024.


4. Membership Categories

4.1 CLUB MEMBERSHIP CATEGORIES AND ENTITLEMENTS

4.1.1 Reserved Seat Membership categories

Category Names

Reserved Seat members include the following categories that hold a reserved seat at the Adelaide Oval in the Riverbank Stand, Eastern Stand or Northern Terrace: Club 1870, Black Diamond, Platinum A, Platinum B, Gold A, Gold B, Silver A and Silver B.

Access Entitlements

Reserved seat members are guaranteed access into Adelaide Oval for all Port Adelaide home games during the minor round.

AFL Gather Round

All members with AFL match access are given priority access (over non-members and members without AFL match access) to purchase tickets to Gather Round.

Neither the club nor its members have the same rights as they receive for minor round games – 2024 reserved seat members will be unable to retain their minor round reserved seat for Gather Round games at Adelaide Oval.

AFL Weeks 1-3 Finals

All members with AFL match access are given priority access (over non-members and members without AFL match access) to purchase a ticket to Weeks 1-3 of the AFL finals series, should Port Adelaide be a competing club.

Neither the club nor its members have the same rights as they receive for minor round games – 2024 reserved seat members will be unable to retain their minor round reserved seat for the final’s series.

There are no guaranteed ticket opportunities provided for weeks 1-3 of the 2024 AFL Finals Series for any membership level.

AFL Grand Final

Only members in the following reserved seat categories are given the opportunity to purchase a guaranteed AFL Grand Final ticket in the event that Port Adelaide is a competing club: Club 1870, Black Diamond, Platinum A and Platinum B. Members in these categories must purchase during the Priority 1 window as communicated by the Club to retain their ‘guaranteed’ status.

Members in the Gold A and Gold B categories will have access to purchase any remaining tickets after members with a guarantee have been allocated, but must purchase during the Priority 2 window as communicated by the Club.

4.1.2 Essential Power Membership categories

Category Names

Essential Power members include the following categories that have access to the open choice areas at the Adelaide Oval in the Western Stand: Essential Club 1870, Essential Platinum and Essential Gold.

Access Entitlements

Additional fees and charges may apply to General Admission Memberships. Members’ access to matches is not guaranteed. Access is subject to capacity and the Club recommends that Members reserve a seat in order to guarantee entry, particularly at high demand matches. Access may be gained to designated, unreserved seating on a first-come, first served basis subject to availability and Members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the Member.

AFL Gather Round

All members with AFL match access are given priority access (over non-members and members without AFL match access) to purchase tickets to Gather Round.

Neither the club nor its members have the same rights as they receive for minor round games – access to the Western Stand will not be restricted for Gather Round games at Adelaide Oval.

AFL Weeks 1-3 Finals

All members with AFL match access are given priority access (over non-members and members without AFL match access) to purchase a ticket to Weeks 1-3 of the AFL finals series, should Port Adelaide be a competing club.

AFL Grand Final

Only members in the following reserved seat categories are given the opportunity to purchase a guaranteed AFL Grand Final ticket in the event that Port Adelaide is a competing club: Essential Club 1870, and Essential Platinum. Members in these categories must purchase during the Priority 1 window as communicated by the Club to retain their ‘guaranteed’ status.

Members in the Essential Gold category will have access to purchase any remaining tickets after members with a guarantee have been allocated, but must purchase during the Priority 2 window as communicated by the Club.

4.1.3 General Admission Membership categories

Category Names

General Admission members include the following categories General Admission 11, Country, 3-game, 6-Game, Victorian, Victorian 11 and Interstate.

Access Entitlements – Home Games

General Admission members receive access into the unreserved seating areas at the Adelaide Oval in the upper-tiers of the Riverbank and Eastern Stands and Northern Terrace; or the standing areas on the Hill.

They receive the following entitlements to Adelaide Oval for Port Adelaide minor round home games in 2024 (the Gather Round is not included in these games.):

General Admission 11 - 11 home games

Country - 5 home games

3 Game - 3 home games

5 Game - 5 home games

6 Game - 6 home games

Victorian - 2 home games

Victorian 11 - 2 home games

Interstate - 2 home games

The Club will communicate information relating to Members’ access to Toyota AFL Finals Series matches in late August should the Club be participating in the Toyota AFL Finals Series.

5. Auskick

The Auskick Junior Membership is a bonus 4 game General Admission access membership provided to each 2024 Community/Club NAB AFL Auskick participant who opts into receiving an AFL Club membership at the time of registration, by nominating his/her AFL Club of support Port Adelaide.

If a recipient of the Auskick Junior Membership elects to change the Club originally selected the original Club membership will be cancelled. A new Club membership will only be provided at the discretion of the AFL.

Auskick Junior Membership is not transferable, cannot be resold and is non-refundable.

Auskick Junior Membership is subject to all other terms and conditions of the Club’s membership.

The Club and/or AFL reserves the right to cancel any Auskick Junior Membership without a refund where a member is deemed by the Club and/or AFL to have breached these terms and conditions.


6. Membership compensation and impact to 2024

At this time, the impact (if any) that the coronavirus pandemic may have on the 2024 Toyota AFL Premiership Season is not known. Whilst we all sincerely hope that these challenges will be behind us in 2024, if there is an interruption to the 2024 Toyota AFL Premiership Season then we will provide all affected members with a range of options to address any material reduction in the benefits of your membership.

7. Chasing Greatness Fund

The Chasing Greatness Fund Donations will be registered with the Australian Sports Foundation.

By making a donation you acknowledge the Australian Sports Foundations terms and conditions available at https://sportsfoundation.org.au/terms-and-conditions

8. AFLW

While access for Juniors (Under 18) is free, all attendees must redeem a ticket in advance of the match. Any junior without a pre-purchased ticket will not be permitted access to the match. All attendees at the match will be included in the venue capacity, and as a result children of all ages will need a ticket.

Home and Away AFLW Members will be able to utilise mobile memberships to access matches. Members will be able to redeem a ticket for all matches at $0 via the ticket agent using a member barcode (not passcode) should they wish to guarantee entry. The AFL may determine that some matches will be redemption only, this may be based on capacity or demand.

Members will be provided with a priority purchase period before any general public on-sales.

Where an AFLW match is played in conjunction with an AFL Men’s match, members may not have free access. AFLW matches may be free and no ticket required. Not all matches are guaranteed to be played at the regular home venue of the club.


9. Privacy Policy

To view the Port Adelaide Football Club Privacy Policy, please click here.

To view the Ticketmaster Privacy Policy, please click here



PAFC Members, Supporters and Guests Code of Conduct

The Port Adelaide Football Club (the Club) is committed to creating a safe, comfortable and exciting experience for all its members and supporters, and for members and supporters of other clubs, the AFL and SANFL and the community at large.

The Club is a family and community club and expects all Club Members and supporters to behave in a positive and respectful manner.

The Club works with the Australian Football League (AFL), Adelaide Oval Stadium Management Authority (AOSMA), South Australian National Football League (SANFL), contracted security services and other external agencies, government and community organisations and bodies when identifying offenders, recording incidents and sanctioning any potential action taken against offenders who threaten to disrupt, disrespect or otherwise act against this code and other policies.

The Club reserves the right to revoke memberships or casual game day tickets should an offence or situation warranting a ban arise or be committed. The Club reserves the right to apply penalties without compensation at its discretion.

This policy is applicable also in circumstances where a Club Member may loan their membership card to others. If the guest using the Club Member’s card breaches the code, the member will still be subject to suspension or sanction.

This Code applies to Club Members at games sanctioned by the AFL or its affiliated leagues, Official Club or League functions and other football and non-football situations or events involving or endorsed by the AFL and its Clubs, including the use of digital communications and platforms owned, operated or endorsed by the Club, the AFL or its affiliated leagues.

Port Adelaide Football Club Members, supporters and guests have a right to expect an environment where:

  • Players, officials and staff will respect club, opposition and neutral members, supporters and guests.
  • They will be treated in a consistent, professional and courteous manner by all stadium and Club personnel.
  • The game day experience will be free from disruptive behaviour, including foul, abusive or obscene language and/or gestures and free from all forms of discrimination, including on the basis of gender, race, religion, sexual preference, orientation or identity, special ability or disability, in accordance with the AFL Vilification and Discrimination policy.

In return, Port Adelaide Football Club Members, supporters and guests will:

  • Help foster a positive, enjoyable and respectful environment free from all forms of discrimination on the basis of gender, race, religion, sexual preference, orientation or identity, special ability or disability, in accordance with the AFL Vilification and Discrimination policy.
  • Consume alcoholic beverages in a responsible and safe manner in areas prescribed by the Club or by venue or stadium management.
  • Not engage in fighting, throwing objects or projectiles or attempting to enter the playing arena.
  • Not provoking or deliberately inciting others and interacting with other Members, supporters and guests in a respectful manner, free from abuse.
  • Not displaying obscene and/or indecent messages on banners, signs, clothing or other observable materials.
  • Comply with requests from Stadium staff regarding Stadium operations and emergency response procedures at all AFL and SANFL venues.
  • Members and supporters will respect and appreciate every player, official and staff member of the Club.
  • Sit in their allocated ticketed seats and show their tickets and entitlements when requested, at all AFL and SANFL venues.

The Port Adelaide Football Club, its Members, supporters and guests will work together to uphold this Code of Conduct.

The Port Adelaide Football Club appreciates your support of this Code of Conduct and we look forward to providing an exciting football and entertainment environment which is inclusive, positive and respectful of all participants of the game.