Membership FAQs

All game-access memberships include a 12-digit barcode number that will change each season when you are issued a new physical membership card or mobile ticket. Your barcode number will remain the same for the entire season, unless your membership card is cancelled or re-issued for any reason.

You can find your barcode number by logging in here.

Why not make your renewal simple and easy by letting us do the work for you? Easy Pay takes the hassle out of renewing your membership and makes being a Port Adelaide member easy!

Easy Pay also allows you to pay upfront at the beginning of the year and automatically renew each year after. All you need is a VISA or MasterCard credit or debit card and we can automatically deduct your payment over six (6), eight (8) or ten (10) months, with payment automatically scheduled for the 10th of each month (or on the next business day).

Please see the 2025 Easy Pay schedule below –

• 10 October 2025
• 11 November 2025
• 10 December 2025
• 12 January 2026
• 10 February 2026
• 10 March 2026
• 10 April 2026
• 11 May 2026
• 10 June 2026
• 10 July 2026

Depending on which Easy Pay payment plan you choose, members may need to make catch up payments if joining after first payment schedule. We will have monthly options available throughout the year, please ask our Member Services team about this if you have any additional questions.

By purchasing a membership online, you are opting in to the Easy Pay automatic renewal.

Members will be sent a renewal notice via email prior to your automatic renewal, which still gives you the opportunity to update or change your payment or membership details.

Call Member Services on 8447 9900 to join Easy Pay now or sign up online.

The only available option to pay via instalments is our Easy pay system. This is linked to either a Master Card or Credit Card. We are unable to link this to direct to a bank account.

Log in to your Port Adelaide Member account here.

View your 2026 invoice and select 'Edit Payment Method' and then 'Edit/Add'.

If you are just updating the expiry date, identify the card you wish to update and select 'Edit'. Update the new expiry and make sure all other mandatory fields marked with an asterisk (*) are filled, then select 'Save'.

OR

If you need to add a new card, select 'Add New Credit or Debit Card' and fill all the mandatory fields marked with an asterisk (*). Once complete, select 'Save'.

Alternatively, you can call the member services team on (08) 8447 9900 or send an email with your updated details to membership@pafc.com.au

As a general policy, Club Memberships are non-refundable.

Once a membership has been purchased, Port Adelaide Football Club is under no obligation to provide a cancellation, refund or downgrade option.

Such requests may be made in writing and are at the sole discretion of the Club’s Membership Manager.

2026 AFL membership packs will be mailed late 2025. You can expect to receive your membership pack within 14-24 business days after the processing and shipment of packs has begun. Adult & concession members will need to opt in to receive a membership pack here.

For game access memberships, a mobile ticket will be available within 15 minutes of purchasing (during the season). You can locate your ticket by logging in on the Port Adelaide Official App. View our mobile ticketing guide here.

Membership packs will be sent via Australia Post parcel post. Parcel post enables members to track their package and elect an alternative address if required. Please allow up to 21 days for delivery. You will receive an email when your order has been dispatched with delivery information.

If you would like further information on the status of your membership please call PAFC Member Services on (08) 8447 9900.

For more information on Member Exclusive Store Credit and what value you are entitled to, click here.

Family memberships are available for select AFL Memberships. We have the following Family options:

AFL Family (2 + 2) - 2 adults and 2 juniors (14 years of age and under as of 1 January in each calendar year)

AFL Family (2 + 4) - 2 adults and 4 juniors (14 years of age and under as of 1 January in each calendar year)

A person is eligible for a Junior Membership if they are under 15 years of age on 1 January of the season’s calendar year.

Example – for a member to be eligible for Junior membership in 2026, they must be under 15 years of age as of January 1, 2026.

Persons aged 15 and over as at 1 January in the current season are classified as an adult, unless they hold valid Concession identification.

A person must have the appropriate form of concession to purchase a concession ticket and must be able to produce this identification upon entry to the ground. If a concession card cannot be produced, the member will need to upgrade the ticket to an Adult at the nearest ticket office to which a fee will apply.

A second form of identification (e.g. drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement.

• Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate;
  • Centrelink issued: Pensioner Concession Card (PCC)*
  • Department of Veterans’ Affairs card or Department of Veterans’ Affairs issued Pensioner Concession Card*
  • Full time secondary or tertiary student cards**

Note:

*Primary card holder only (not dependants) are entitled to the concession price.

** Does not include International Student cards
Senior cards do not qualify for the concession pricing of membership.

If you carry a valid companion card and require a carer to attend the football with you, you are entitled to an additional membership of the same level at no extra cost, or, if not a member, your companion is entitled to an admission ticket at no charge.

The companion card number is required at time of purchase, and will need to be sighted upon entry at each game.

The AFL is a National Affiliate of the Companion Card program and we agree to provide an admission ticket for the cardholder’s companion at no charge. The Companion Card program is applicable at all AFL Venues.