Premium Hospitality & Experiences - Terms & Conditions

2025 Corporate Hospitality Refund Policy

Port Adelaide Football Club will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law).

You must apply for a refund within 30 days. The Port Adelaide Football Club does not offer refunds or exchanges as a result of a change in your personal circumstances.

If an event is cancelled, rescheduled or significantly relocated, all liability is limited to the amount for which the ticket was purchased (including any fees or charges).

The Port Adelaide Football Club will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including but not limited to any travel and accommodation expenses.

The Port Adelaide Football Club will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. The Port Adelaide Football Club may charge a reasonable fee for the replacement of tickets. The Port Adelaide Football Club may not replace tickets where seating is unallocated (general admission tickets).